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9.2 on TrustPilot

2958 reviews
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FlooringSupplies.co.uk Reviews

Our Customer Reviews

At FlooringSupplies.co.uk, we understand the importance of giving our customers the highest level of service possible; but don't just take our word for it, check out the customer feedback we receive from the biggest independent review platforms, Trustpilot, Google and Review Centre:

Great service and communication arrived…

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Great service and communication arrived when they said it would arrive would defo use again.

Great service and good prices

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Great service and good prices

Sample Ordering

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I have only ordered sample but super impressed with the size of a large sample, the speed of delivery (ordered 7pm on Tuesday pm, arrived 10am Thursday). The Cost was reasonable and the service super quick so hoping the same will be true when i order in the future

Great company to deal with...

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Great company to deal with...
We found Flooring Supplies/Thurrock on line and couldn’t be happier with the service received from Steven Pound, Store Manager, since walking through the doors. Steven had to contend with three of us trying to agree on a product, correct color and acceptable price. He guided us through the different options, ordered samples for us and followed up our visit with both quotes and calls, as promised. No pressure selling - just great service from a guy who knew his stuff and seemed genuinely keen to help us. The product arrived within days of ordering, delivery guy was great and we all love our new flooring. Looks fantastic and was a great price too. Big thank you to Steven from us ??

Very pleased

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Very pleased with the service from flooring supplies - they price matched my product and delivered in two days - also included basic underlay - the flooring wasn't a budget product so high quality was expected and the flooring was all good out of the packets ( no damaged / unusable planks ) - I would recommend using them

What a pleasure this company is to deal…

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What a pleasure this company is to deal with, we purchased engineered oak flooring and we could not be happier our local store (Thetford) were fantastic we were kept informed of how our order was progressing every step of the way from initial order placement to fitment, great service!

Very professional and customer focussed Thank you FlooringSupplies,co,uk for a great experience I will definitely be a returning customer!

My flooring was easy to choose

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My flooring was easy to choose, with helpful staff and website. The samples were delivered the next day and ordering from then after was a smooth process.
All arrived on time, ready for fitting. Great service all round.

Kept upto date via emails

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Kept upto date via emails, and given 4 hour delivery time, also got phone call just to check that I'd not forgotten anything

Good company

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Good company. Competitive prices and excellent service.

very easy and quick

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very easy and quick. Recommend!

Excellent

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Good advice, good prices and very quick to respond to queries.
Cannot fault.

Excellent service

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Excellent service

All fine

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All fine. Longish lead time.

Excellent service

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Excellent service, excellent quality product and we are very pleased with the final result. An added bonus was that we ordered a couple of boxes too many, and there was no problem at all returning these and receiving a refund.

thank you very much so happy with my…

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thank you very much so happy with my new floor would recommend to everyone

Great service from first to last

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We purchased our Lounge floor from Flooring Supplies after receiving a very competitive price. The service was excellent and their delivery driver was so helpful in unloading and stacking it ready to be laid. It was a pleasure to deal with this supplier

Only a small order this time but…

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Only a small order this time but service was spot on. Will definitely use again

T Webb

Brilliant product and good price

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Brilliant product and good price

Thanking Flooring Supplies Team for an Outstanding & Memorable Experience.....Hina London

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Exceptional service prior placing the order, upon receiving & subsequently........ .

Professional, Knowledgeable, Abundance of Helpful Advice , Polite, Patient, Friendly , Efficient with Excellent Communication Skills ....

Hassle free ordering , competitively priced, prompt delivery with secure packaging.....

Flooring looks stunning (high quality) beautiful warm subtle golden tones blending perfectly with our shades of decor/furnishings.....

Highly recommend without hesitation to friends & family........ .Thank you kindly Kyle, Steven & Team for an impressive service

Excellent and outstanding service…

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Excellent and outstanding service received all the way throughout. I have dealt with Michael Barnes and he is absolutely amazing, always so helpful and easy to talk to. I would definitely recommend the company to anyone who is looking for quality flooring and service.

Monika Gudz


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